Delivery & Returns

DELIVERY

As all jewellery is custom made to order, orders are dispatched within 5-7 working days. If you need it sooner than this, please contact us, we will always aim to accommodate a fast track dispatch.

UK

Free UK Standard Shipping for orders over £50

Standard UK Shipping: £1.99 (2-5 working days from dispatch, untracked)

1^st class tracked: £4.99 (1-2 working days from dispatch)

Europe

Tracked and Signed: £8.99 (3-10 working days from dispatched)

International

Tracked and Signed: £13.99 (3-10 working days from dispatched)

RETURNS

Auraya will not accept returns as each item is custom made. However, should there be an issue with your order, please contact us and we will be happy to help.

We cannot accept responsibility for damage due to overstretching. 

If you would like your bracelet restrung, we would be happy to offer this service.